FAQ - Royal Reels

Under the FAQ section, you will be able to find some of the Frequently Asked Questions by users on the Royal Reels website. While the platform is known for its simple and user-friendly interface, it might be a bit challenging if you are accessing it for the first time. Check out the FAQ section below and get your queries solved instantly at this betting platform. 

What is Royal Reels?

Royal Reels is one of the most popular online betting sites, offering players with different types of casino games such as slots, table games, speciality, live casino, and a lot more. This platform has been designed to offer the Australian players with an immersive, secure, and modern gaming experience.

Who owns and operates Royal Reels?

Royal Reels is owned and operated by Digibite SRL, and it was established in 2021. This company is registered under the Registration Number 3-102-841524, and San José, Costa Rica is its registered address. The platform also holds a license from the Curacao Gaming Commission.

Is Royal Reels legal to use in Australia?

Gambling in Australia is governed with the Interactive Gambling Act (IGA) 2001. This act has not put any regulations on the offshore platforms, making it legal for the Australian players to access them. However, it is also necessary for players to be aware of their local jurisdiction

How do I create an account on Royal Reels?

In order to register an account at this website, follow the steps given below: Open the Royal Reels website and click on the Register option at the top right corner. Enter your email address and choose a password for your account. Now, check the terms and conditions of the website and proceed to the next page. Verify your email with the help of the verification code sent to the same, which will complete your account verification.

What documents are required for account verification?

In order to get your account verified at this website, you will require documents such as: A valid government-issued photo ID Proof of address (utility bill or bank statement) Proof of ownership of the payment method used

How do I log in to my Royal Reels account?

Click on the “Login” option on the homepage of Royal Reels. On this page, you will have to provide your account credentials (email ID and password) and click on the login option. If the credentials are correct, your account will be logged in.

What games are available at Royal Reels?

At Royal Reels, you will be able to find more than 5000 casino games across different categories such as slots, table games (Baccarat, Blackjack, Roulette, Poker, etc.), live dealer games, and more.

What is the Royal Reels Live Casino?

The live casino section covers a vast range of casino titles such as Baccarat, Blackjack, Roulette, TV Shows, and more. It is different from the table games as you will be able to join the live streams with professional dealers, to receive a real casino experience from your home.

What Welcome Bonus does Royal Reels offer?

Royal Reels offers a welcome bonus of 100% upto 500 AUD and 50 free spins to new users on their first deposit of at least 30 AUD. Players can also receive the no-deposit bonus of 10 AUD after registration.

How do deposits work?

Players will be able to make a deposit to their account using payment methods such as VISA, MasterCard, and Cryptocurrency. The minimum deposit starts at 30 AUD, and the maximum depends on the selected payment method. Deposits shall only be made from the payment methods that are registered in your own name.

How do withdrawals work?

Withdrawals will be unlocked for your account if the account verification process is complete. It takes approximately 5-6 hours for the withdrawals to be completed, with bank transfer being the only available withdrawal method.

Are there any withdrawal limits?

When it comes to withdrawals, the minimum limit is 50 AUD, and the highest you can withdraw from your account at once is 9000 AUD. Players will be able to take a look at these limits from the cashier section.

Does Royal Reels charge fees?

Royal Reels does not charge any sort of fees to the users on their deposits and withdrawals. But the transaction charges may be taken from them by the third-party payment providers, and players are responsible for these fees.

Is my personal and financial information safe?

Yes, your personal and financial information will remain safe on this platform. Royal Reels uses the 256-bit SSL encryption along with other security measures, which helps to protect your data from any sort of unauthorised access. Also, access to sensitive information is monitored and restricted.

Can I play on my mobile device?

Yes, you will be able to access the Royal Reels platform on your Android or iOS devices, with the help of its mobile-friendly website. This platform does not have a dedicated mobile application as of now, but you will be able to access all features on the website.

What happens if I forget my password?

In case you have forgotten your account password, you will be able to change it with the help of the “Forgot Password” option at the login page. You will just have to verify your email address, after which you'll be able to set a new password and log in using the same.

Does Royal Reels Support Responsible Gambling?

Royal Reels supports responsible gambling to a great extent, and it also offers players tools such as deposit limits, session time reminders, and self-exclusion options. These options will help users take a break from betting activities whenever they want. Betting shall only be done for entertainment purposes, not as a sole money-making option.