Royal Reels has laid down some terms and conditions, which every user should follow. These are the guidelines of the platform, and players are required to accept the same in order to get started. By registering an account on the site, you agree to the terms and conditions of the same, which can also be read at the registration page.
The terms and conditions shall be read with the privacy policy, responsible gaming, and any other promotional terms along with them. These rules are designed to ensure that a safe and transparent gaming environment is maintained for all users. Here you’ll be able to find the important information related to account registration, bonuses, payments, user responsibilities, and limitations of liability.
Eligibility
Here are the terms and conditions for the eligibility of a user:
- You should be at least 18 years old in order to register for an account.
- Upon registering an account with the website, you agree that:
- You meet the legal age requirement of 18 years.
- You are legally allowed to use the offshore gaming platforms.
- Royal Reels has the right to verify your age and identity anytime it wants, and failure to provide them might even lead to account suspension.
Account Registration
The terms and conditions that shall be noted during the account registration process are as follows:
- Each player can hold one account.
- It is also necessary for the players to provide accurate and up-to-date information at the sign-up page.
- It is the player’s duty to keep their account credentials safe.
- Activities that have been conducted in your account will be deemed as conducted by you.
Account Verification (KYC)
Account verification is an important process that every user needs to complete in order to comply with the legal and regulatory obligations. For this, they will have to provide identity verification, which includes:
- Proof of identity
- Proof of address
- Proof of payment method ownership
If you have not completed the account verification process, it will result in the following:
- Some restrictions will be laid down on your account in terms of bets and deposits.
- You will not be able to access withdrawals till your account has been verified.
- It may also lead to account suspension or closure if delayed for a long time.
Deposits and Withdrawals
Royal Reels also has terms and conditions related to deposits and withdrawals.
- Deposits:
- You will be able to add funds via VISA, MasterCard, and Cryptocurrency.
- Deposits start with a minimum deposit of 30 AUD.
- The platform is not responsible for the transaction fees charged by the third-party payment provider.
- Withdrawals:
- Withdrawals will only be unlocked if the account verification is complete.
- The processing times for withdrawals range from 5-6 hours.
- If players are suspected of fraud, bonus abuse, or breach of these Terms, Royal Reels has full right to put the withdrawals on hold.
Bonuses and Promotions
You will also be able to find several exciting bonuses and promotions on this platform, which are subjected to the following terms and conditions:
- Each bonus and promotion has its own specific terms and wagering requirements.
- Players are required to complete the wagering requirements of the same to make it eligible for withdrawal.
- The platform has full right to modify or cancel the promotions anytime.
- If the user is found to be misusing the bonus or an abuse is detected, the bonus may be deemed void.
- Any attempt made by the users to exploit the bonus may also result in winnings being forfeited and lead to account closure.
Game Rules and Fair Play
Here are the terms and conditions related to the casino games at Royal Reels:
- All the casino games at this website have their own rules, which also form a part of the terms.
- The games available on the website use the certified Random Number Generators (RNGs), and in the case of live casinos, they have real-time outcomes.
- The website is not responsible for any kind of losses suffered by the players from misunderstanding the game rules.
Prohibited Activities
There are a few activities which have been marked at prohibited on the website, such as:
- Providing fake or misleading personal information.
- Using multiple accounts.
- Collusion or cheating
- Using bots, Artificial Intelligence tools, or automation software.
- Money laundering or fraudulent activities
- Abusing bonuses or promotions.
Royal Reels has the right to investigate the player’s account and their actions on the same, if they are suspected of any of these prohibited activities. If found guilty, the site will also take appropriate action, which includes account suspension and termination.
Responsible Gambling
At Royal Reels, you will also be able to find responsible gambling tools such as:
- Deposit and loss limits
- Session time reminders
- Self-exclusion options
Online gambling shall only be treated as a form of entertainment. In case gambling is affecting your life negatively, it is recommended to seek professional support.
Account Suspension and Closure
Your betting account may be suspended or terminated if:
- The terms and conditions are breached.
- Any kind of fraud or suspicious activity is detected.
- Legal or regulatory requirements demand it.
- The KYC process is not complete, or verification documents are not provided.
When your account has been closed, the remaining balance may be refunded, but it is subjected to verification and investigation.
Limitation of Liability
This section is important for the players to know about the areas where the liability of the platform is limited.
- Royal Reels is not responsible for technical failures, system downtime, internet connectivity issues, and losses due to user error.
- Gambling involves risks, and by participating in the casino games, players accept the risk and take full responsibility for the losses.
