Privacy Policy – Royal Reels

Royal Reels is fully committed to protecting and safeguarding the privacy of its users. With the help of the Privacy Policy, you will be able to understand how the platform collects your data, and how it is used, stored and disclosed, and safeguarded on the website while accessing the platform. Once you have registered an account on the website, you agree to the practices which have been described in the Privacy Policy. 

Upon registering an account on the website, you will also be asked to check the Privacy Policy before completing the registration process. This Privacy Policy should be read along with the Terms and Conditions of Royal Reels. 

Information We Collect

Some of the information is collected by the platform to provide players with our services effectively, ensure their security, and meet the legal obligations. 

  • Personal Information: The personal information of a user, which is collected by the site, includes:
    • Full name
    • Date of birth
    • Email address
    • Phone number
    • Residential address
    • Account login credentials
    • Payment and transaction details
    • Identification documents for verification (KYC), such as National ID and proof of address. 
  • Non-Personal Information: It also collects some non-personal information from the users, such as:
    • IP address
    • Browser type and version
    • Device information
    • Operating system
    • Website usage data
    • Cookies and tracking data

How We Collect Information

The information collected by the website is collected via various methods, such as:

  • Account registration page 
  • Process of completing the Know Your Customer (KYC) details.
  • Chats with the customer support via email.
  • Cookies and other technologies, which help to customise the platform according to your preferences. 
  • Third-party service providers, which include payment processors and verification partners. 

Purpose of Data Collection

Royal Reels collects the data which has been provided by the users, and also processes it for the following purposes:

  • For you to register and manage your account. 
  • Get your account verified by verifying identity and age. 
  • Process your payments, such as deposits and withdrawals. 
  • Connect with the customer support via email. 
  • Prevent illegal activities such as fraud, money laundering, and illegal activity.
  • Helps players follow the regulatory and legal requirements.
  • Personalise your experience on the platform and improve functionality. 
  • Inform you about the important updates, promotions, and notifications about the service. 

Opting for emails is completely optional for the players, and they can also choose to unsubscribe if needed. 

Cookies & Tracking Technologies

The website also uses cookies and tracking technologies, which help to customise your experience on the same. Cookies have been used by the site for the following reasons:

  • Enhance the performance of the website.
  • Check the user preferences and remember them. 
  • Take a look at the browser behaviour and analyse the traffic. 
  • Improve the quality of service offered by the site. 

It should be noted that the permission of cookies can be managed by the user themselves. However, disabling the cookies might also affect the functionality of the website. 

Data Sharing & Disclosure

The personal data provided by the users is kept safe at Royal Reels, as the site does not rent or sell the same. But it should be noted that your data may be shared with some third-party websites, which are completely trusted. These include:

  • Payment service providers
  • Identity verification and KYC service providers
  • IT and hosting partners
  • Regulatory authorities, where required by law
  • Fraud prevention and security agencies

These third-party websites have also been contracted to keep the user information safe and secure. 

International Data Transfers

Royal Reels is an international online casino platform. It may even transfer your personal data or process it outside Australia. These might also include jurisdictions which have different laws related to data protection. The platform also ensures that your data will be safeguarded to protect your data in such transfers. 

Data Security Measures

This website is also known for offering players some of the best data security measures. The measures which help us protect your data are as follows:

  • 256-bit SSL encryption, which is used for data transmission.
  • Data is stored in secure servers and firewalls. 
  • Access to the sensitive information has been restricted. 
  • Unauthorised access is actively monitored by the site. 

While the platform takes active measures to protect your information, it is also necessary for users to take the necessary steps to keep their accounts safe. It can be done by keeping strong account passwords and protecting your login credentials. 

Data Retention

The data which has been provided by the users will be retained as long as:

  • It is required for the purposes mentioned in this policy. 
  • Meet the legal and regulatory requirements.
  • Solve the dispute between the player and the website, and enforce the agreements. 

When your data is no longer needed by the site, it gets either deleted or anonymised. 

Your Rights

While Royal Reels holds a number of rights which are mentioned, there are a few rights which can also be accessed by the users. 

  • Access your personal data on the casino site. 
  • Request an edit to inaccurate information. 
  • Request the site regarding the deletion of personal data. 
  • Restrict the data processing (if needed).
  • Reject the consent in terms of data where processing requires consent. 

If you want to make any such request, it can be made with ease by writing about it to the customer support. 

Third-Party Links

Royal Reels may also contain links to third-party websites, but it is not responsible for the privacy practices of those platforms. In this case, players should actively take a look at the privacy policy of these third-party websites. 

Changes to This Privacy Policy

Royal Reels has full right to change or even modify the Privacy Policy anytime it wants. The changes made to the same will be informed to the users, and will become effective after they have been made public. If you continue to use the website, it means that the updated policy has been accepted.